eu customer information

From July 2021, the exemption for goods imported into the EU up to the value of €22 no longer applies. This means that VAT will be charged on imports to the EU regardless of the value of your order.

These fees are not the same for every country - VAT will apply at the rate for the buyer's country of residence, varying between 17-27%. 

Currently, when shopping on the My Unicorn Planner website, these VAT charges are collected from you as a customer, and not at the checkout. This means that when your parcel reaches your country, the charge is added, along with a handling fee. These charges are not controlled by us. You, the customer, are responsible for paying these charges to the handling company, before you can receive your goods. 

TO AVOID UNEXPECTED CHARGES, THE ADDITION OF A HANDLING FEE, AND DELAYS WITH RECEIVING YOUR HAPPY MAIL, WE ADVISE EU CUSTOMERS TO SHOP VIA OUR ETSY SHOP.

When shopping via My Unicorn Planner's Etsy shop, all taxes are added at the checkout, so that you can see the charges upfront. There will be less delay at the border of your country, and no handling fee to pay.

We're working hard to get all of our product listed as quickly as possible. However, if there is something that you can see on our website, not listed on Etsy, please do get in touch and we will happily create a custom listing for you.